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Groupe Maritime Verreault inc. (ID: 3847)
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, one of Canada's leading firms in the implementation of Japanese inspired lean manufacturing programs. Kaizen is a Japanese derived philosophy defined as continuous (kai) improvement (zen) . Kaizen has been adopted by VERREAULT NAVIGATION as a new means of operation in order to improve upon its day to day organization and production procedures . Throughout this highly productive ten day session, the eight members of the VERREAULT Kaizen Team were encouraged to analyze their working habits and their working environment in an effort to identify and eliminate potentially wasteful or unproductive practices. They were then challenged to seek out new and refined solutions to productivity obstacles. The completion of this, the first of several Kaizen sessions intended for the various companies of GROUPE MARATIME VERREAULT represents not only the introduction of an exciting new discipline to the VERREAULT working philosophy, but also a significant step forward in the continued improvement and development of a team dedicated to the satisfaction of its clients and the repair and maintenance of their vessels. Mariner Sea in Drydock Verreault Navigation - Kaizen Team Should you wish any further information on this project or would like to have a quote for any work you are planning for the future, do not hesitate to contact us at: Verreault Navigation inc. 146 Rue Principale Les Méchins, (Québec) Canada G0J 1T0 Phone: 418.729.3733 Fax: 418.729.3285 serge.desrosiers@groupeverreault.com Return to Current Newsletter Groupe Maritime Verreault - Newsletter Archive - February 18, 2003 February 18, 2003 MARINER SEA AND POINTE AUX BASQUES DRYDOCK AT VERREAULT NAVIGATION VERREAULT NAVIGATION inc. dry docked the SECUNDA MARINE SERVICES ltd. cable laying vessel Mariner Sea and the EASTERN CANADA TOWING ltd. tug Pointe Aux Basques consecutively on the morning of Wednesday, February 12 . The Mariner Sea is in dry dock for the first phase of a major work program that will see its cable laying equipment and technology stripped for future outfitting as an offshore supply vessel. The Pointe Aux Basques is in for its 2 year inspection and regular maintenance. Mariner Sea - Enters Drydock Pointe Aux Basques - Positioning over blocks in Drydock Should you wish any further information on this project or would like to have a quote for any work you are planning for the future, do not hesitate to contact us at: Verreault Navigation inc. 146 Rue Principale Les Méchins, (Québec) Canada G0J 1T0 Phone: 418.729.3733 Fax: 418.729.3285 serge.desrosiers@groupeverreault.com Return to Current Newsletter Groupe Maritime Verreault - Newsletter Archive - December 5, 2002 December 5, 2002 STERLING CARRIER DEPARTS LES MÉCHINS LES CHANTIERS VERREAULT inc. is proud to present the newly constructed live fish carrying vessel, Sterling Carrier , constructed for PERSISTENCE SHIPPING ltd. of Vancouver, British Columbia. After a relatively short, 9 month construction period , the vessel departed from Les Méchins on Monday, December 2, 2002, at 8:00pm. A long standing practice of the Scandinavian fishing industry, the model for the live fish carrier is one that is both unique and revolutionary. Based on the Fr ø yfisk of Norway, the Sterling Carrier operates with a system of pumps and cranes, and is able to load and offload its cargo of live fish safely and efficiently into and out of it's 650m³ cargo area - an environment of a constantly refreshed supply of salt water. Through the combined efforts of LES CHANTIERS VERREAULT and PERSISTENCE SHIPPING , this new and advanced technology will be introduced to Canada's West Coast. It is the hope of both companies to capture the attention of the North American aquaculture market with the construction and operation of this vessel and it's refined means of fish transportation. Sterling Carrier - Construction Sterling Carrier - Galley Sterling Carrier - Bridge Sterling Carrier - Sea Trials Should you wish any further information on this project or would like to have a quote for any work you are planning for the future, do not hesitate to contact us at: Les Chantiers Verreault inc. 146 Rue Principale Les Méchins, (Québec) Canada G0J 1T0 Phone: 418.729.3838 Fax: 418.729.3285 serge.desrosiers@groupeverreault.com Return to Current Newsletter Groupe Maritime Verreault - Newsletter Archive - December 5, 2002 December 5, 2002 STELLANOVA UPDATE Repairs to the Stellanova continue to advance at a rapid pace. The newly constructed upper bow module has been transported, secured and is being held in place with the assistance of the 50 ton rail crane and 90 ton mobile crane. The fit of the new module is perfect and welding has been underway since Sunday. The lower bow module, consisting of the bulbous bow and bow thruster is nearing completion and is expected to be installed as of next week Stellanova - Cut Bow Section Stellanova - New Bow Module Should you wish any further information on this project or would like to have a quote for any work you are planning for the future, do not hesitate to contact us at: Verreault Navigation inc. 146 Rue Principale Les Méchins, (Québec) Canada G0J 1T0 Phone: 418.729.3733 Fax: 418.729.3285 serge.desrosiers@groupeverreault.com Return to Current Newsletter Groupe Maritime Verreault - Newsletter Archive - November 12, 2002 November 12, 2002 JUMBO CHOOSES VERREAULT NAVIGATION VERREAULT NAVIGATION inc. dry docked the Dutch heavy lift vessel Stellanova owned by JUMBO on Monday, November 4th. The vessel had been damaged in a head on collision during transit on the St. Lawrence Seaway while enroute to Nanticoke, Ontario. The vessel sustained extensive damage to its bow as well as major damage to its rudder. JUMBO chose VERREAULT NAVIGATION over other shipyards as they demanded top quality work in record time , something that only VERREAULT NAVIGATION could provide. A flying squad from VERREAULT NAVIGATION worked around the clock to carry out temporary repairs that were required before the vessel was allowed to proceed and be towed from Montréal to Les Méchins. As the time line for this project is very tight VERREAULT NAVIGATION commenced fabrication of the new bow module before the vessel was even dry docked. Because of cargo delivery time constraints, it was necessary to transfer the cargo from the Stellanova to the JUMBO vessel Jumbo Vision which arrived in Les Méchins on Wednesday, November 20th. The Jumbo Vision departed as scheduled at 3:00 pm on Thursday, November 21st to complete delivery of its new cargo to the southern United States. Repairs to the Stellanova are advancing rapidly. The entire bow section has been removed as of the week of November 11th and the new bow modules are in various states of construction in the VERREAULT steel shop. Stellanova - Enters Drydock Stellanova - Bow Damage Stellanova - Rudder Repairs Stellanova - Bow Construction Should you wish any further information on this project or would like to have a quote for any work you are planning for the future, do not hesitate to contact us at: Verreault Navigation inc. 146 Rue Principale Les Méchins, (Québec) Canada G0J 1T0 Phone: 418.729.3733 Fax: 418.729.3285 serge.desrosiers@groupeverreault.com Return to Current Newsletter V Points - About About V Points Welcome to V Points The creative and industrious forces at Groupe Maritime Verreault and Verreault Navigation have been very hard at work… Not only have we been providing premium maritime services to our clients, while continually producing quality work that exceeds industry standards at prices that keep us highly competitive , we've also been challenging ourselves to take these highly regarded business practices to the next level . In response to this self-imposed challenge, Verreault Navigation is introducing V Points, a rewards program fashioned to express our appreciation to you, our valued client! Within the pages of this web site are the details of this new, forward thinking and client oriented initiatives program. Welcome to V Points! Denise Verreault President & Chief Executive Officer Groupe Maritime Verreault inc. Richard Beaupré President & Chief Operating Officer Verreault Navigation inc. Groupe Maritime Verreault - To reach us Groupe Maritime Verreault and Verreault Navigation are strategically located at the mouth of the St. Lawrence River in Les Méchins, Quebec, Canada. Halfway between Montreal and Halifax, the shipyard is easily accessible to shipowners operating or transiting on the St. Lawrence Seaway and lies within easy sailing distance of Eastern seaboard ports and major international shipping lanes. Our coordinates are: Lat. 49° 00' 05. N, Long. 66° 58' 52. W Provide us with your work specifications for estimating, today. Groupe Maritime Verreault inc. 146, rue Principale Les Méchins, Quebec G0J 1T0 Telephone: (418) 729-3030 Fax: (418) 729-3285 Email: gmvinc@groupeverreault.com Denise Verreault, President and Chief Executive Officer Email: denise.verreault@groupeverreault.com Gilles Chalifour, C.A., Director, Accounting and IT Email: gilles.chalifour@groupeverreault.com Rayna Beaupré, Director of Human Resources Email: rayna.beaupre@groupeverreault.com Verreault Navigation inc. Telephone: (418) 729-3733 Fax: (418) 729-3285 Email: verronav@groupeverreault.com Richard C. Beaupré, President and Chief Operating Officer Email: richard.beaupre@groupeverreault.com Serge Desrosiers, Director of Contract Management Email: serge.desrosiers@groupeverreault.com Groupe Maritime Verreault - Employment There are presently no job offers. Groupe Maritime Verreault - Employment With its energy, spirit, and determination, the Verreault team has carved out an enviable niche for itself in the industry. Our expectations of our workforce are very simple: Each person, with his or her skills, experience, and determination, is an important part of the team. And showing leadership, initiative, and creativity is the key to true job satisfaction. By giving it all we've got, we'll meet our common goals together. Our greatest satisfaction lies in results. And remember, the Gaspé Peninsula offers exceptional quality of life and a safe place to raise your family. Fresh air, mountains, the sea, and sporting activities of all kinds! If you believe you meet our expectations, don't miss the boat: Send us your résumé. Rayna Beaupré Director Human Resources Send us your résumé recrutement@groupeverreault.com Consult our job offers Verreault Navigation - Conversions A Seafaring Tradition of Excellence Shipbuilding and conversion require a special kind of craftsmanship and a thorough understanding of shipowner needs and expectations. Verreault Navigation offers plenty of both, along with the kind of old-fashioned dedication that keeps our order book filled with repeat business and referrals. Whether we're building to spec or helping you plan and design a new vessel or conversion from the ground up, you can count on us for turnkey convenience-and for creative solutions to keep your project on schedule and on budget. Add the flexibility that comes with family ownership and a true partnership approach (yes, we'll help you arrange financing), and it's clear that Chantiers Verreault is your first choice for smooth sailing! A Polar Star Is Born A former Swedish icebreaker, Karlsen Shipping's M.V. Polar Star was the first vessel of its type to be fully converted for expedition cruising in Arctic and Antarctic waters. Given the tight time frame for the job, Verreault's small-yard flexibility played a key role in seeing the project through to its successful completion. In just six short months, the Verreault team rebuilt the ship, stripping out sections of the interior and adding three new rear decks, cabins, a comfortable lounge, and a host of other amenities to ready the Polar Star for passenger service and ensure it met classification society criteria. Excellence from the Ground Up In addition to conversions, Verreault regularly takes on full-scale construction jobs. The John P. Oxley is a good example. This 56.85 m (186.6 ft.) oil containment and recovery barge was built to Lloyd's class for the Eastern Canada Response Corporation. Designed to intervene in the event of oil spills in Eastern Canadian waters, the double-hulled Class B vessel is equipped with 8 special recovery tanks, a complete ballast pumping system, a 10 ton telescopic deck crane, and a 14,500 lb. winch. The Team and the Technology Verreault has assembled a skilled and loyal labor force as well as an outstanding pool of subcontractors with a reputation for quality and superior workmanship. The shipyard boasts the latest in technology and equipment, and an ongoing R&D program that keeps the facility on the leading edge of the industry. Our solutions-oriented team offers a full range of specialized services, running from project design and engineering through to structural steelwork and detailed finishing and decorating. Steel Workshop Immediately adjacent to the drydock, our steel workshop handles structural steelwork and prefab modular assembly to accelerate the pace of conversion and construction work. The facility is also our center of operations for container conversions. Groupe Maritime Verreault - History Half a century young, Verreault has loomed large in the Quebec and Canadian maritime industries. Its uninterrupted success dates back to 1956 when Captain Borromée Verreault founded a dredging company at Les Méchins in the Gaspé. To meet local navigation needs, Captain Verreault committed his enterprise to his own personal values—skill, dedication, and hard work. These values have propelled the company forward ever since. For instance, the shipyard run by Verreault Navigation Inc., a member of Groupe Maritime Verreault Inc., is not only known throughout the world, but also considered the most productive yard in Eastern Canada today. Groupe Maritime Verreault Inc. was founded as a holding company in 1991 and includes Verreault Navigation Inc. 1956 Founding at Les Méchins by Captain Borromée Verreault 1982 Opening of the first drydock, 130 m (426.51 ft.) long 1991 Establishment of Groupe Maritime Verreault Inc., a holding company dedicated to marketing and developing the companies within the Group. 1998 Extension of the drydock to 244 m (800 ft.) 2000 Building of steel shop V Points - Principles Principles of V Points In an industry where regular maintenance is an essential element to your successful operations as a shipowner, Verreault Navigation sincerely believes that a rewards program offering complimentary services will introduce a highly attractive new element to the process of dry-docking your vessels. Enrollment There is no obligation on your part to participate in the V Points rewards program . Enrollment is automatic and each client who receives the Welcome Booklet will also be provided with an allotment of 50,000 points to use in their next dry-docking with Verreault Navigation, subject, however, to the terms and conditions provided in the V Points rewards program's V Points Rules and Regulations set out in the following pages. Earning Points For each dollar spent in the dry-docking and servicing of one of your vessels, you will receive 1 V Point for use in a future dry-docking with Verreault Navigation. Using Points While there is no obligation on your part to participate in the program, there do exist certain limitations pertaining to the amount of time during which V Points will remain valid. Each allotment of V Points will remain valid and usable for up to three (3) years following the date of issue, after which point they will become null and void. There are other important limitations and conditions. Please refer to the section dealing with V Points Rules and Regulations . V Points Taking advantage of V Points Thank-you for taking the time to acquaint your self with the V Points rewards program. We look forward to seeing you take advantage of this program as it has been developed with you, our valued cient in mind. V Points Administration Your V Points Administrative Team is: V Points Administrator, Ryan Beaupr Director of Communications, Groupe Maritime Verreault inc. ryan.beaupre@groupeverreault.com V Points Coordinators, Serge Desrosiers Director of Project Management, Verreault Navigation inc. serge.desrosiers@groupeverreault.com Pierre Tessier Project Manager, Verreault Navigation inc. pierre.tessier@groupeverreault.com Marc Lynch Project Manager, Verreault Navigation inc. marc.lynch@groupeverreault.com V Points Rules & Regulations General Conditions and Limitations Each dollar billed and paid on a completed contract represents one (1) V Point in the V Points rewards program ("Program"), which in turn allows you, the client, to receive future service packages free of charge, subject to the V Points Rules and Regulations ("Regulations") set out herein. The Program is conducted by Verreault Navigation Inc. ("Verreault"). The V Points which a client has accumulated are valid during a period of three (3) years following the date of issue and can only be redeemed and used during that period of time. There is no obligation on the part of the client, other than by adhering to the Program and by complying with all its Regulations, including without limiting the foregoing, to the three (3) year time limit on the use of V Points in order to take advantage of the savings. The number of V Points you have accumulated can increase by fifteen percent (15%) in value if you book dry-dock time for the months of July and August. This increase in V Points value will only apply as long as over seventy five percent (75%) of the work days in drydock take place during the months of July and August for any particular vessel. If over twenty five percent (25%) of the work days on a particular vessel fall in either June or September, the fifteen percent (15%) increase in points does not apply. You may choose services from the enclosed pre-determined list of packages (see pages 6-10). Only those services included in the enclosed list of packages can be furnished to you in exchange for V Points. The V Points accumulated cannot be combined with any cash outlay in order to benefit from a service package. For example, if 750,000 V Points can be used for the redemption of a particular service package, one cannot combine 500,000 V Points and $250,000 in order to have access to that or any other package. V Points can be carried over from vessel to vessel owned by the same company within the allotted time period of three (3) years, after which date the V Points are conclusively deemed to be null and void. V Points can thus be applied to different vessels under ownership of the same company. In case of contracts entered into with management, holdings or other companies that manage or service vessels owned by different owners, V Points can only be redeemed with respect to vessels owned by the same owner. V Points are not transferable from one company to another, unless the company that holds points is purchased by another company. In any event, V Points are otherwise to be held by the company receiving initial allotment, as determined by Verreault in its sole discretion, and cannot be assigned, traded or otherwise transferred, other than with the consent of Verreault, which can be withheld for any reason and in its exclusive discretion. Any assignment or transfer in violation of the Regulations may, in the exclusive discretion of Verreault, result in the cancellation of any or all V Points held by any company concerned. V Points are not refunded on any services which are not consumed by a client from their chosen package(s). If by the completion of a contract the client has not consumed certain complimentary services, the V Points are considered null and void and are not redeemable upon future visits. It is required that you determine with the project manager which package(s) you will be spending your accrued V Points on in advance of the dry-docking date of the vessel. The V Points used will be recorded in a database by the project manager for future reference, the work will be completed as per the terms of the contract and the invoice will reflect the reduced cost of services as effected by any V Points spent accordingly. The shipyard will set aside a dry-docking date for you as long as the dry dock is reserved and confirmed at least six months prior to the expiration of your accumulated V Points (no later than two and a half (2.5) years after the issue of V Points). After which point there is no guarantee of dry-dock time and you may be subject to a loss of V Points. If following a request for reservation within the initial two and a half (2.5) year period, the shipyard cannot accommodate you, and there is the possibility of a loss of V Points, you will be provided with a three (3) month extension period in which to use your V Points. If you cannot be accommodated within this extended time period, the V Points become null and void. A client who reserves dry-dock time and then cancels without rescheduling a new time within the remaining allotted time is still subject to the expiration of V Points based on the original date of issue. V Points will be issued until December 30, 2005 and, subject to the three (3) year limitation period and the Regulations, may be redeemable until December 31, 2008, after which date no V Points may be used. In adhering to or otherwise using the V Points rewards Program, you agree to abide by the Program Regulations and you further acknowledge that Verreault, as well as any other company affiliated to Groupe Maritime Verreault, collectively and/or individually, assume no contractual or legal responsibility or liability to you, either as a prospective, current or past member (collectively referred to in the Regulations as "member"). In particular, but without limiting the generality of the foregoing, the accumulation of V Points does not entitle any of the members to any prospective, vested or acquired rights and, in accumulating V Points, members may not in any way rely upon the continued availability of any V Points, award or other benefit associated with the Program or individual V Points. Verreault specifically reserves the right to amend, alter, withdraw or terminate the V Points rewards Program (in whole or in part, including any individual accumulated V Points), any program, benefit or award or the Program Regulations either with or without notice. Any such changes may affect V Points that a member has already accumulated as well as any future accumulation of V Points. Any such changes are not subject to any discussions with, or any rights of action against, Verreault or Groupe Maritime Verreault. Although Verreault will strive to run the Program with due care and in good faith, the adherence and continued membership in, as well as the conduct, administration and termination or cancellation of the Program remains, as a privilege, within the exclusive discretion of Verreault at all times. In particular, but without limiting the generality of the foregoing, you agree, as a condition of adherence, continued membership or ability to receive any benefits under the Program, to the application of the following additional Program elements that form part of the Regulations. V Points have no monetary value whatsoever and cannot under any circumstances form the basis of any monetary claim or right of set off against Verreault or Groupe Maritime Verreault. Verreault reserves the right to refuse to grant membership to the V Points rewards Program, in Verreault's exclusive discretion and for any reason it deems appropriate. Verreault is under no obligation to provide any reasons for refusal, or any other form of justification. Verreault and Group Maritime Verreault assumes no liability to members whatsoever with respect to V Points or its Program and Regulations, including without limiting the generality of the foregoing, liability by reason of the termination or cancellation of, or the amendment to, the V Points rewards Program (including the Regulations and individual V Points) in whole or in part, with or without notice and, in particular, by reason of cancellation of the V Points Program, its Regulations or individual V Points due to Force Majeure or, for example, strikes, unavailability of dry-docking facilities or space or for any cause beyond the control of Verreault or Group Maritime Verreault. V Points rewards Program membership, including individual V Points, is a privilege which can be terminated, revoked or cancelled by Verreault at its exclusive discretion, for any reason, at any time, without any notice, reasons or justification and without any compensation or set off of any kind, including, without limiting the generality of the foregoing, for any reasons due to the abuse by the member of any of the terms and conditions of the Regulations or any other actions, conditions or reasons, whether or not related to any member, deemed by Verreault, acting in its exclusive discretion, to be deleterious to Verreault or Group Maritime Verreault or the V Points rewards Program. Verreault shall be under no obligation to continue or renew the Program or to provide any notice, reason or justification of termination or non-renewal. Each member shall be responsible for advising Verreault of any change in address or other coordinates to allow communication with the member ("Coordinates"). Verreault or Group Maritime Verreault shall not be responsible for misdirected communications or communications not received, or any consequences thereof, related to, but not limiting to, the failure to provide adequate Coordinates or changes thereof. Membership to the V Points reward program terminates upon bankruptcy, dissolution or liquidation of the member concerned. All outstanding V Points become automatically null and void. Verreault will be the final authority as to the interpretation of these Regulations as well as the administration of the Program. Governing Law and Arbitration The V Points reward program shall be governed by the laws of the province of Quebec and the laws of Canada applicable therein ("Governing Law"). All disputes arising out of or in connection with or regarding or related to the V Points rewards Program, its Regulations and all related documents (herein after: "V Program"), including in particular but without limiting the generality of the foregoing, concerning the formation, existence, validity, effects, interpretation, implementation, violation, resolution or annulment of the V Program or which arise in the course of or following the performance of the V Program, or in any way arising out of participation in the V Program or V Points accumulated or rewards claimed or received, shall be finally and definitively resolved and settled under the auspices of the Canadian Commercial Arbitration Centre ("Centre"), by means of arbitration to the exclusion of courts of law. The number of arbitrators shall be one (1). The seat of arbitration shall be in Montreal, Quebec, Canada. The language of the arbitral proceedings shall be French. Prior to the commencement of arbitration, the Parties shall attempt to resolve any dispute by amicable negotiation which shall be commenced by the giving of written notice by one party to the other. If a dispute cannot be settled within ninety (90) days from the giving of notice, a request for arbitration may then be submitted to the Centre. The parties agree that in order to commence an arbitration, the claiming party must demonstrate that it has sufficient assets in the province of Quebec to meet the full costs of arbitration, including the fees and expenses of the arbitrator and the legal fees and expenses and other costs of the opposing party. In this regard, the Parties agree that as part of his jurisdiction to award interim measures which, any contrary provision notwithstanding, is hereby expressly granted, the arbitrator shall have the specific jurisdiction to award the costs referred to in this clause and shall do so in the event the parties are unable to agree on the appropriate amount between themselves. The foregoing constitutes an arbitration agreement ("Arbitration Agreement") that is subject to the Governing Law and which survives the termination of the V Program or any V Points. All parties implicated, directly or indirectly, in or with the Program agree that the V Program and the Arbitration Agreement, including the Centre's applicable arbitration rules, are binding on them, are valid, enforceable and irrevocable. Language There is both a French and an English version of the V Program. For the English version, Verreault and its members expressly consent to have the V Program drafted in the English language. In case of divergence between the English and French version of the V Program, the French version shall prevail. V Points - Service Packages Service Packages IN DRYDOCK SERVICES DRY-DOCKING WHARFAGE SERVICES ENGINEERING SERVICES In Dry Dock Services * FOR VESSELS OF ALL SIZES Installation & Removal of gangway Connection & Disconnection of fresh water line Connection & Disconnection of electricity Connection & Disconnection of telephone/fax Connection & Disconnection of fire line Connection & Disconnection of sewage line 250,000 Points * does not included consumption charges associated with various services, limited strictly to connection and disconnection related costs. Dry-docking Services * DRY-DOCKING, SMALL VESSEL up to250 ft (76 m) Up to 3 Laydays Mooring and unmooring Docking and undocking (including setting of blocks) Service of tug* Pilot Services 1,250,000 Points DRY-DOCKING, MEDIUM VESSEL 250-500 ft (76 m - 152 m) Up to 3 Laydays Mooring and unmooring Docking and undocking (including setting of blocks) Service of tug* Pilot Services 1,500,000 Points DRY-DOCKING, LARGE VESSEL 500-750 ft (152 m - 229 m) Up to 3 Laydays Mooring and unmooring Docking and undocking (including setting of blocks) Service of tug* Pilot Services 2,000,000 Points * limited to 1 (one) move per package Wharfage Services * WHARFAGE, SMALL VESSEL up to250 ft (76 m) Up to 3 days at wharf Installation & Removal of gangway Connection & Disconnection of shore power Connection & Disconnection of telephone Garbage Installation 250,000 Points WHARFAGE, MEDIUM VESSEL 250-500 ft (76 m - 152 m) Up to 3 days at wharf Installation & Removal of gangway Connection & Disconnection of shore power Connection & Disconnection of telephone Garbage Installation 300,000 Points WHARFAGE, LARGE VESSEL 500-750 ft (152 m - 229 m) Up to 3 days at wharf Installation & Removal of gangway Connection & Disconnection of shore power Connection & Disconnection of telephone Garbage Installation 350,000 Points * does not included consumption charges associated with various services, limited strictly to connection and disconnection related costs. Engineering Services * ENGINEERING SERVICES, SMALL VESSEL up to250 ft (76 m) Hull frames marking Thickness measurement: 0-25 spots Rudder stock measurement * Tail shaft measurement 250,000 Points ENGINEERING SERVICES, MEDIUM VESSEL 250-500 ft (76 m - 152 m) Hull frames marking Thickness measurement: 0-50 spots Rudder stock measurement * Tail shaft measurement 275,000 Points ENGINEERING SERVICES, LARGE VESSEL 500-750 ft (152 m - 229 m) Hull frames marking Thickness measurement: 0-75 spots Rudder stock measurement * Tail shaft measurement 300,000 Points * does not included removal or re-installation of rope guard and/or water plates V Points - About About V Points Welcome to V Points The creative and industrious forces at Groupe Maritime Verreault and Verreault Navigation have been very hard at work… Not only have we been providing premium maritime services to our clients, while continually producing quality work that exceeds industry standards at prices that keep us highly competitive , we've also been challenging ourselves to take these highly regarded business practices to the next level . In response to this self-imposed challenge, Verreault Navigation is introducing V Points, a rewards program fashioned to express our appreciation to you, our valued client! Within the pages of this web site are the details of this new, forward thinking and client oriented initiatives program. Welcome to V Points! Denise Verreault President & Chief Executive Officer Groupe Maritime Verreault inc. Richard Beaupré President & Chief Operating Officer Verreault Navigation inc. V Points - Principles Principles of V Points In an industry where regular maintenance is an essential element to your successful operations as a shipowner, Verreault Navigation sincerely believes that a rewards program offering complimentary services will introduce a highly attractive new element to the process of dry-docking your vessels. Enrollment There is no obligation on your part to participate in the V Points rewards program . Enrollment is automatic and each client who receives the Welcome Booklet will also be provided with an allotment of 50,000 points to use in their next dry-docking with Verreault Navigation, subject, however, to the terms and conditions provided in the V Points rewards program's V Points Rules and Regulations set out in the following pages. Earning Points For each dollar spent in the dry-docking and servicing of one of your vessels, you will receive 1 V Point for use in a future dry-docking with Verreault Navigation. Using Points While there is no obligation on your part to participate in the program, there do exist certain limitations pertaining to the amount of time during which V Points will remain valid. Each allotment of V Points will remain valid and usable for up to three (3) years following the date of issue, after which point they will become null and void. There are other important limitations and conditions. Please refer to the section dealing with V Points Rules and Regulations . V Points Taking advantage of V Points Thank-you for taking the time to acquaint your self with the V Points rewards program. We look forward to seeing you take advantage of this program as it has been developed with you, our valued cient in mind. V Points Administration Your V Points Administrative Team is: V Points Administrator, Ryan Beaupr Director of Communications, Groupe Maritime Verreault inc. ryan.beaupre@groupeverreault.com V Points Coordinators, Serge Desrosiers Director of Project Management, Verreault Navigation inc. serge.desrosiers@groupeverreault.com Pierre Tessier Project Manager, Verreault Navigation inc. pierre.tessier@groupeverreault.com Marc Lynch Project Manager, Verreault Navigation inc. marc.lynch@groupeverreault.com V Points Rules & Regulations General Conditions and Limitations Each dollar billed and paid on a completed contract represents one (1) V Point in the V Points rewards program ("Program"), which in turn allows you, the client, to receive future service packages free of charge, subject to the V Points Rules and Regulations ("Regulations") set out herein. The Program is conducted by Verreault Navigation Inc. ("Verreault"). The V Points which a client has accumulated are valid during a period of three (3) years following the date of issue and can only be redeemed and used during that period of time. There is no obligation on the part of the client, other than by adhering to the Program and by complying with all its Regulations, including without limiting the foregoing, to the three (3) year time limit on the use of V Points in order to take advantage of the savings. The number of V Points you have accumulated can increase by fifteen percent (15%) in value if you book dry-dock time for the months of July and August. This increase in V Points value will only apply as long as over seventy five percent (75%) of the work days in drydock take place during the months of July and August for any particular vessel. If over twenty five percent (25%) of the work days on a particular vessel fall in either June or September, the fifteen percent (15%) increase in points does not apply. You may choose services from the enclosed pre-determined list of packages (see pages 6-10). Only those services included in the enclosed list of packages can be furnished to you in exchange for V Points. The V Points accumulated cannot be combined with any cash outlay in order to benefit from a service package. For example, if 750,000 V Points can be used for the redemption of a particular service package, one cannot combine 500,000 V Points and $250,000 in order to have access to that or any other package. V Points can be carried over from vessel to vessel owned by the same company within the allotted time period of three (3) years, after which date the V Points are conclusively deemed to be null and void. V Points can thus be applied to different vessels under ownership of the same company. In case of contracts entered into with management, holdings or other companies that manage or service vessels owned by different owners, V Points can only be redeemed with respect to vessels owned by the same owner. V Points are not transferable from one company to another, unless the company that holds points is purchased by another company. In any event, V Points are otherwise to be held by the company receiving initial allotment, as determined by Verreault in its sole discretion, and cannot be assigned, traded or otherwise transferred, other than with the consent of Verreault, which can be withheld for any reason and in its exclusive discretion. Any assignment or transfer in violation of the Regulations may, in the exclusive discretion of Verreault, result in the cancellation of any or all V Points held by any company concerned. V Points are not refunded on any services which are not consumed by a client from their chosen package(s). If by the completion of a contract the client has not consumed certain complimentary services, the V Points are considered null and void and are not redeemable upon future visits. It is required that you determine with the project manager which package(s) you will be spending your accrued V Points on in advance of the dry-docking date of the vessel. The V Points used will be recorded in a database by the project manager for future reference, the work will be completed as per the terms of the contract and the invoice will reflect the reduced cost of services as effected by any V Points spent accordingly. The shipyard will set aside a dry-docking date for you as long as the dry dock is reserved and confirmed at least six months prior to the expiration of your accumulated V Points (no later than two and a half (2.5) years after the issue of V Points). After which point there is no guarantee of dry-dock time and you may be subject to a loss of V Points. If following a request for reservation within the initial two and a half (2.5) year period, the shipyard cannot accommodate you, and there is the possibility of a loss of V Points, you will be provided with a three (3) month extension period in which to use your V Points. If you cannot be accommodated within this extended time period, the V Points become null and void. A client who reserves dry-dock time and then cancels without rescheduling a new time within the remaining allotted time is still subject to the expiration of V Points based on the original date of issue. V Points will be issued until December 30, 2005 and, subject to the three (3) year limitation period and the Regulations, may be redeemable until December 31, 2008, after which date no V Points may be used. In adhering to or otherwise using the V Points rewards Program, you agree to abide by the Program Regulations and you further acknowledge that Verreault, as well as any other company affiliated to Groupe Maritime Verreault, collectively and/or individually, assume no contractual or legal responsibility or liability to you, either as a prospective, current or past member (collectively referred to in the Regulations as "member"). In particular, but without limiting the generality of the foregoing, the accumulation of V Points does not entitle any of the members to any prospective, vested or acquired rights and, in accumulating V Points, members may not in any way rely upon the continued availability of any V Points, award or other benefit associated with the Program or individual V Points. Verreault specifically reserves the right to amend, alter, withdraw or terminate the V Points rewards Program (in whole or in part, including any individual accumulated V Points), any program, benefit or award or the Program Regulations either with or without notice. Any such changes may affect V Points that a member has already accumulated as well as any future accumulation of V Points. Any such changes are not subject to any discussions with, or any rights of action against, Verreault or Groupe Maritime Verreault. Although Verreault will strive to run the Program with due care and in good faith, the adherence and continued membership in, as well as the conduct, administration and termination or cancellation of the Program remains, as a privilege, within the exclusive discretion of Verreault at all times. In particular, but without limiting the generality of the foregoing, you agree, as a condition of adherence, continued membership or ability to receive any benefits under the Program, to the application of the following additional Program elements that form part of the Regulations. V Points have no monetary value whatsoever and cannot under any circumstances form the basis of any monetary claim or right of set off against Verreault or Groupe Maritime Verreault. Verreault reserves the right to refuse to grant membership to the V Points rewards Program, in Verreault's exclusive discretion and for any reason it deems appropriate. Verreault is under no obligation to provide any reasons for refusal, or any other form of justification. Verreault and Group Maritime Verreault assumes no liability to members whatsoever with respect to V Points or its Program and Regulations, including without limiting the generality of the foregoing, liability by reason of the termination or cancellation of, or the amendment to, the V Points rewards Program (including the Regulations and individual V Points) in whole or in part, with or without notice and, in particular, by reason of cancellation of the V Points Program, its Regulations or individual V Points due to Force Majeure or, for example, strikes, unavailability of dry-docking facilities or space or for any cause beyond the control of Verreault or Group Maritime Verreault. V Points rewards Program membership, including individual V Points, is a privilege which can be terminated, revoked or cancelled by Verreault at its exclusive discretion, for any reason, at any time, without any notice, reasons or justification and without any compensation or set off of any kind, including, without limiting the generality of the foregoing, for any reasons due to the abuse by the member of any of the terms and conditions of the Regulations or any other actions, conditions or reasons, whether or not related to any member, deemed by Verreault, acting in its exclusive discretion, to be deleterious to Verreault or Group Maritime Verreault or the V Points rewards Program. Verreault shall be under no obligation to continue or renew the Program or to provide any notice, reason or justification of termination or non-renewal. Each member shall be responsible for advising Verreault of any change in address or other coordinates to allow communication with the member ("Coordinates"). Verreault or Group Maritime Verreault shall not be responsible for misdirected communications or communications not received, or any consequences thereof, related to, but not limiting to, the failure to provide adequate Coordinates or changes thereof. Membership to the V Points reward program terminates upon bankruptcy, dissolution or liquidation of the member concerned. All outstanding V Points become automatically null and void. Verreault will be the final authority as to the interpretation of these Regulations as well as the administration of the Program. Governing Law and Arbitration The V Points reward program shall be governed by the laws of the province of Quebec and the laws of Canada applicable therein ("Governing Law"). All disputes arising out of or in connection with or regarding or related to the V Points rewards Program, its Regulations and all related documents (herein after: "V Program"), including in particular but without limiting the generality of the foregoing, concerning the formation, existence, validity, effects, interpretation, implementation, violation, resolution or annulment of the V Program or which arise in the course of or following the performance of the V Program, or in any way arising out of participation in the V Program or V Points accumulated or rewards claimed or received, shall be finally and definitively resolved and settled under the auspices of the Canadian Commercial Arbitration Centre ("Centre"), by means of arbitration to the exclusion of courts of law. The number of arbitrators shall be one (1). The seat of arbitration shall be in Montreal, Quebec, Canada. The language of the arbitral proceedings shall be French. Prior to the commencement of arbitration, the Parties shall attempt to resolve any dispute by amicable negotiation which shall be commenced by the giving of written notice by one party to the other. If a dispute cannot be settled within ninety (90) days from the giving of notice, a request for arbitration may then be submitted to the Centre. The parties agree that in order to commence an arbitration, the claiming party must demonstrate that it has sufficient assets in the province of Quebec to meet the full costs of arbitration, including the fees and expenses of the arbitrator and the legal fees and expenses and other costs of the opposing party. In this regard, the Parties agree that as part of his jurisdiction to award interim measures which, any contrary provision notwithstanding, is hereby expressly granted, the arbitrator shall have the specific jurisdiction to award the costs referred to in this clause and shall do so in the event the parties are unable to agree on the appropriate amount between themselves. The foregoing constitutes an arbitration agreement ("Arbitration Agreement") that is subject to the Governing Law and which survives the termination of the V Program or any V Points. All parties implicated, directly or indirectly, in or with the Program agree that the V Program and the Arbitration Agreement, including the Centre's applicable arbitration rules, are binding on them, are valid, enforceable and irrevocable. Language There is both a French and an English version of the V Program. For the English version, Verreault and its members expressly consent to have the V Program drafted in the English language. In case of divergence between the English and French version of the V Program, the French version shall prevail. Whether we're building to spec or helping you plan and design a new vessel or conversion from the ground up, you can count on us for turnkey... Groupe Maritime Verreault inc.