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Ocean Express is a Brazilian Freight Forwarder founded in 1984 in Novo Hamburgo, RS, Southern Brazil operating on Customs House Brokerage and Logistics with a leading position among the largest Freight Forwarders and Brokers in Brazil. Company's Vision: To be a model of excellence on its market segment Company's Values: - Quality to be achieved through continued improvement. - Ethic and transparency on every Company action. - Innovation and creativity to make the difference. - Clients, collaborators, shareholders and suppliers plainly satisfied. - Knowledge and constant learning as an instrument of change. - Partnership through the integration with clients and suppliers Quality - A Customer Driven Company Ocean Express works with a "Total Quality Management" program, within ISO 9000 patterns, searching for constant improvement of its procedures. This policy results in an above average high quality service and meets the Company's main directive that rules all its principles: to be a Customer Driven Company. In July 2001, Ocean Express was the first logistics related Company in the South of Brazil to granted with a medal award of the State of Rio Grande do Sul?s Quality and Productivity Program - "Premio Qualidade RS 2001". Company's Mission: "To render competitive and profitable services of high quality on the fields of foreign trade and logistics, aiming the satisfaction of all clients, collaborators, shareholders and suppliers, through innovation and creativity, thus, achieving excellence." ISO 9001 Certification Ocean Express earned its ISO9000 certification on November 1999, an important step on its Total Quality System. Company's Objective: - CLIENTS - Plain satisfaction, surpassing expectations. - GROWTH - Maintenance of clients and conquest of new ones, increasing the market share. - PROFIT - A return to shareholder's investiment and a guarantee of continuity and growth. - COLLABORATORS - Development, valorization and recognition, stimulating their improvement and participation. - SUPPLIERS - Development, of solid and trustworthy partnerships. - QUALITY - Search for excellence. - COMMUNITY - Development of an Enterprise conscious of its social responsibilities. Team of Professionals A qualified and experienced team of professionals is one of Ocean Express' differentials. These professionals undergo periodic training with one goal in mind: to render an efficient and swift service to the customers. Ocean Express offers a complete range of services in International Trade, covering all procedures of the Import & Export processes, which can be rendered individually or in a single package, always molding the service offered to the needs of the client. Exports & Imports Special Projects Logistics Through solid partnerships on Cargo Terminals and Inland Transportation, Ocean Express is able to render personalized services in logistics. From stock control to merchandise distribution, clients can rely on a specific solution to their needs. Third Party Services Being able to offer clients the option of counting on a third party considerably increases the range of services which can be rendered. Today, Ocean Express can offer an option of a third party on an "in-house service", specially conceived to those clients who need a broader assistance to the daily routines of their International Commerce Departments. Ocean Express is a Brazilian Freight Forwarder founded in 1984 in Novo Hamburgo, RS, Southern Brazil operating on Customs House Brokerage and Logistic Ocean Express International Transport (Main Office)